ELECTRIC SUPERINTENDENT: Donnie Miller PH:515-989-0849 EMAIL
POWER OUTAGES: The safe and reliable delivery of electricity is the primary goal of the Carlisle Municipal Electric Department. We are very proud of the reliability of our service. However, power outages do occur within our system. The most common reasons for an outage are wind storms, lightening, squirrels, or accidents involving electrical equipment or material.
Your call is important. It enables us to determine the extent of the outage and the portion of the electric system impacted. This assists us in determining the location and cause of the outage.
Immediately report a power outage by calling:
Normal Business Hours: 515-989-3224
After Hours: 515-961-1122
If you are experiencing an outage, please check the following before you call:
- Is the whole house out of power?
- Have you checked your circuit breakers or fuses?
- To check most circuit breakers you must first flip it to the “OFF” position to reset it before flipping it to the “ON” position.
- Check and see if your neighbors are out of power too.
- Do you see a tree limb on a power line or a line down?
- Did you see a flash, electrical arc or hear any loud noise?
When you call please be prepared to give us the following information:
- Address or location of the outage or problem
- Telephone number
- Description of the problem you are experiencing
If you are considering developing a property or opening a new business you can avoid unnecessary delays by calling the Electric Superintendent in advance to discuss your power needs and the availability of service at your proposed location.
The City of Carlisle operates a municipal electric distribution system that serves approximately 1,546 customers. The City buys wholesale electricity from the Municipal Energy Agency of Nebraska (MEAN). The City’s average monthly peak demand is 3,550 kW with a winter peak demand of 3,224 kW and a summer peak demand of 6,014 kW.
The City’s current wholesale power agreement is based on present forward market pricing with rates differentiated by time of day, day of week and time of year.